Any car with an onboard computer would have a standard OBD port to connect to diagnostic equipment. OBD stands for ‘on-board diagnostics’, it provides self-diagnostic and reporting data to the owner of a car and technicians. Ever since it was introduced in the 1980s, its implementation has been improving. If your car was manufactured after 1996 it is likely to have an OBD-II port to monitor emission level, mileage, speed and other critical data. If it detects a problem, Check Engine Light is illuminated – it either stays on, flashes or goes away after blinking. Further information on malfunction can be obtained by reading diagnostic trouble codes.
Vehicle diagnostics can be performed automatically with the help of a computing device such as a laptop, netbook, tablet or a smartphone.
Service stations nowadays strive not only to bring as many clients as possible but to make them regular customers. Remote vehicle diagnostics is an increasingly popular service, as not all vehicle owners have access to the database, and they are unlikely to buy an expensive software application to identify a detected problem. Also, at times it is difficult to find time to go to a station or, say, your car might start malfunctioning while you are on the road. So, the best way to get it done is to contact a trustworthy service station and ask them to solve the problem. This is when you need a remote car diagnostic.
Not only it is preferable to a client, but to a technician too, they can access remote OBD to figure out what the problem is, and decide whether the car needs to be repaired. You can also remotely reset system errors of the onboard computer, after a while they might happen even if there is no malfunction.
The minimum requirements for a computer diagnostics apart from a computing device, are as follows:
Here is how you do it:
FlexiHub allows to conduct a remote car monitoring with minimum requirements; your client will only need a basic OBD scanner and a computer. Remote diagnostics adds a value to the list of services offered at your service center and increases your clients’ loyalty. It means you’ll have a lot more regular customers.
For those service centers which strive to provide remote vehicle diagnostics on a regular basis, there is a custom software solution - HelpWire.
HelpWire is a dedicated platform designed to suit the certain requirements of your business. You can request HelpWire developers to add any specific feature to ensure that your remote car diagnostics needs are met.
HelpWire is compatible with all major platforms, including Mac, Windows, and Linux and is extremely easy to deploy.
As you see, HelpWire can enable the techs of your service center to connect and undertake diagnostics to the customer devices easily thereby increase the profitability of your company and give you a competitive edge over other service stations. This platform is a simple way to build a unique and efficient car remote diagnostic system.