Remote e-bike service and diagnostics
- E-bike maintenance issue
- Software enabling remote e-bike diagnostics
- How can one benefit from remotely servicing e-bikes?
- How to provide remote e-bike troubleshooting with FlexiHub?
E-bike maintenance issue
The major difference of an electrical bicycle in respect of an ordinary one is the availability of electrical parts such as a battery, a motor, and a controller. Just like any other mechanism, e-bike can stop working correctly or even break down. In this case, a customer can contact a specialized bicycle repair shop equipped with a certified software and hardware for updating the firmware or performing diagnostics to identify the problem.
In such circumstance, a client should either transport their electric bike to the workshop personally or resort to help of some delivery services, since the nearest specialized electric bike repair shop can be found far from the client’s location. The downsides of such decision are the time taken for delivery, and the lack of guarantee that an expensive electric bicycle won’t be damaged on its way to a remote repair shop.
But what if there was an opportunity to access a USB port embedded on your e-bike directly from a repair shop, so that you could avoid delivering the bicycle to the service center?