FlexiHub
Olga Weis
Last updated Mar 21, 2024
E-bikes and traditional bikes have similar service requirements. They both need to be kept clean and owners should make it a habit to perform basic maintenance on their bikes. This includes cleaning the bike and especially its chain to ensure optimal performance and minimize the chances of a major failure.
An e-bike’s battery is one of the components that requires special care. Riders should take the proper steps to prolong battery life such as storing the bike properly, keeping the battery charged, and not using it in temperatures below -20 °C.
Additional measures riders can take to ensure a good ride are to periodically check the alignment and functionality of the bike’s electrical components. Verify that the battery is locked to the bike and that all connectors are securely plugged in. Nothing should be loose or disconnected when you begin a ride.
You may have to check your local bike shop if you run into issues with your e-bike. Make sure they have experience with your brand of e-bike before engaging them for service. They may not have the necessary parts for your bike.
When your e-bike has electrical problems, you need to locate a specialized repair shop that can perform diagnostics and an e-bike flash to update the vehicle’s firmware. Today’s motorcycles may also need a flash to address updates to the firmware that controls their electrical components. Unfortunately, there may not be a local shop with the technical skills to fix your e-bike.
In this case, you need to physically transport the e-bike to a certified repair facility. This can be very costly and usually entails having the bike out of your possession while it is being serviced. The bike can be damaged while being transported, or in a worst-case scenario, stolen or lost.
The expense and uncertainty of shipping your e-bike for service can be eliminated with the remote bike repairs made possible with FlexiHub software. This connectivity tool allows technicians to perform remote motorcycle repairs or service your e-bike by communicating and transferring data through the USB port on your vehicle.
FlexiHub lets a specialist remotely diagnose the problems with your e-bike from the comfort of their workshop. With the right dedicated diagnostic software, a technician can fix bugs and update the vehicle’s onboard electronics. The bike just needs a USB connection, like the one that comes with Bosch systems.
Eliminating the cost and time associated with shipping an e-bike
Minimizing the possibility of loss or danger during shipping
Performing an e-bike remote diagnosis increases repair specialists’ productivity and improves customer service by decreasing turnaround time.
Clients could avoid the repair when it requires additional time and effort. With remote support with FlexiHub clients will ask for help timely, because it will cost them only a couple of clicks.
