- 4.8 overall rank based on 386+ Reviews
- Windows, macOS, Linux and Android
- 10.45MB Size.
- Version 6.1.15025. (19 Feb, 2024).
- Pricing starts $14 per month billed annually
A patient with a hearing aid that needs to be reprogrammed can attach the equipment to a computer or an Android device using an OTG cable. The USB device can then be shared over the Internet, allowing remote access by technicians or healthcare practitioners.
With remote connectivity, an audiologist can use a network-attached computer and access the hearing aid as if they had a physical connection. The software used to reprogram the USB-connected hearing aid works as if it was physically attached to the device with no latency or degraded performance.
The requirements of remote hearing aid reprogramming services are best met with the pay-as-you-go Business plan or the subscription-based Teams plan.
With the Business Plan, you can purchase a package of Sessions (one-time connections to remote hearing aid devices) and use the FlexiHub Service until your Sessions end up.
The Team Plan will let you create a dedicated account for a team of technicians that will be able to establish an unlimited number of Sessions with client devices during the selected subscription period.
USB devices can easily be forwarded over an RDP channel from a physical computer to a virtual desktop with FlexiHub. Valuable peripherals like hearing aids can be connected to a remote desktop whenever you need to access them.
All FlexiHub connections are secured with industry-grade 256-bit SSL encryption. There is no danger involved with patients sharing sensitive device data over the network. The data transmissions are not stored by FlexiHub. It simply forms a secure conduit between a patient’s remote hearing aid and an audiologist’s computer running reprogramming software.
FlexiHub offers multiple proving options to fit your personal or business needs. Based on the number of connections you need, the Business or Team plan may be your best choice.
FlexiHub features FlexiChat to establish real-time communication between technicians and patients. Patient care and satisfaction are improved with this ability to communicate easily.