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How to Remotely Reprogram Hearing Aids with FlexiHub

Providing care for patients with hearing aids can be simplified with remote access technology. FlexiHub is a remote access solution that enables medical professionals to reprogram hearing aids from anywhere, eliminating the need for patients to travel to local clinics.
How to Remotely Reprogram Hearing Aids with FlexiHub

FlexiHub


4.8 Rank based on 386+ users

The remote access issue and the solution

  • A patient with a hearing aid that needs to be reprogrammed can attach the equipment to a computer or an Android device using an OTG cable. The USB device can then be shared over the Internet, allowing remote access by technicians or healthcare practitioners.

  • With remote connectivity, an audiologist can use a network-attached computer and access the hearing aid as if they had a physical connection. The software used to reprogram the USB-connected hearing aid works as if it was physically attached to the device with no latency or degraded performance.

Remote Hearing Aid access with FlexiHub

FlexiHub facilitates the remote connectivity necessary to perform this remote reprogramming. The following steps illustrate the process.
Step 1

Hearing aid > FlexiHub > Internet

 step-1-image
A patient connects their hearing aid that needs servicing to a compatible device. The patient installs FlexiHub on their computer and shares the hearing aid over the Internet via a USB connection. Some manufacturers have incorporated FlexiHub into portable hardware devices that eliminate the need to install the program.
Step 2

Service > FlexiHub > Hearing Aid

 step-2-image
An audiologist, also running FlexiHub, connects to the hearing aid over the network. Connectivity is established with just one click and provides the same access as if the hearing aid was directly connected to the audiologist's computer.
Step 3

Remote setup with FlexiHub

 step-3-image
The audiologist uses their reprogramming software to make the necessary adjustments to the patient's hearing aid. Using additional technology such as a video or audio chat, the medical professional can perform all the required tasks without physically touching the device.

Choose the appropriate subscription for your service center

FlexiHub offers customers a free demo period during which they can evaluate its functionality and performance. When the demo period is complete, you can select a Personal, Business Starter, or Business Plus subscription plan based on your needs.

The requirements of remote hearing aid reprogramming services are best met with Business Starter and Business Plus plans.

Business Starter

With the Business Starter, you can purchase a package of 300 one-time connections to remote hearing aid devices and use the FlexiHub Service until your connections end. You also can add 100 connections for $39. You can use the plan with up to 5 team members.

Business Plus

This plan will let you create a dedicated account for a team of 10 technicians that will be able to establish 1000 connections with client devices during the selected subscription period. You will also have an opportunity to add 100 connections to your subscription for just $29.

Here’s how the plans differ:

Personal
Business Starter
Business Plus
Number of connections
50
300
1000
Number of team members
1
Up to 5
Up to 10
Additional Connections
No
Purchase from $39
Purchase from $29
FlexiHub
4.8 Rank based on 386+ Reviews

FlexiHub’s benefits

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Work over RDP

USB devices can easily be forwarded over an RDP channel from a physical computer to a virtual desktop with FlexiHub. Valuable peripherals like hearing aids can be connected to a remote desktop whenever you need to access them.

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Encryption

All FlexiHub connections are secured with industry-grade 256-bit SSL encryption. There is no danger involved with patients sharing sensitive device data over the network. The data transmissions are not stored by FlexiHub. It simply forms a secure conduit between a patient’s remote hearing aid and an audiologist’s computer running reprogramming software.

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Flexible pricing

FlexiHub offers multiple proving options to fit your personal or business needs. Based on the number of connections you need, the Business Starter or Business Plus plan may be your best choice.

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Real-time communication

FlexiHub features FlexiChat to establish real-time communication between technicians and patients. Patient care and satisfaction are improved with this ability to communicate easily.

Work with hearing aids remotely
  • 4.8 overall rank based on 386+ users
  • Windows, macOS, Linux and Android
  • 11.63MB Size.
  • Version 7.0.15594. (19 May, 2026).
  • Pricing starts $14 per month billed annually